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About Us This web site is owned and operated by Teksweep Ltd T/A Munitech who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Teksweep Ltd T/A Munitech
Shepherds Close, Cooden Sea Road, bexhill-on-sea, East Sussex, TN39 4SL, UK
Phone:01424845397
Fax: 01634250388
Email: info@munitech.co.uk

Company number: 6489139
VAT number: 166519780

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard, but not American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

The customer shall be wholly responsible for checking that goods supplied by Teksweep Ltd Trading as Munitech are entirely appropriate for the use of and application to which they may be put. The description of goods in our catalogues have been supplied to the best of our knowledge at the time of going to press. In view of the rights claimed by manufacturers to change specification without notice and whilst all reasonable care is taken to ensure that due notification of such change is given, customers are advised to check exact specification of all goods PRIOR TO ORDER and USE where variations will be material to performance.

Shipping And Handling All parcels are sent via UPS, costs per order are:

Small Orders Under £200 1-2 working days £10.00
Bulky Large orders up to £500 1-2 working days £17.50- £35.00
All orders over £500 FOC

Standard Air mail to Western Europe ( 5 to 7 working days) £25.00

Standard Air mail to the Rest of the World ( 7 to 10 working days) £35.00

Orders received by 1 pm are normally processed and despatched on same day ( excluding week ends and bank holidays).

Delivery Schedule We deliver your order right away. We will normally send your order to you in 1-3 business days. International orders are generally received in under 14 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01424845397 (International +44(0)1424 845397) or fax us on01634250388 or write to us at Teksweep Ltd T/A Munitech, Shepherds Close, Cooden Sea Road, Bexhill-on-sea, East Sussex, TN39 4SL, UK

Privacy Policy Teksweep Ltd T/A Munitech do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Remittance Terms On customer credit account our terms is strictly 30 says net, All other guest accounts proforma payment is required by credit card through internet or telephone.

Ownership of the goods shall remain with Teksweep Ltd Trading as Munitech. ("The Company") who reserves the right to dispose of the goods until payment in full has been received by the Company. Such payment shall become due upon the commencement of any act or proceeding in which the buyer's solvency is involved. If payment is overdue in whole or in part, the Company may (without prejudice to any of it's other rights) recover or resell the goods or any of them and may enter upon the buyer's premises by it's servants or agents for that purpose. Until the company is paid in full all monies outstanding the relationship of the buyer to the company shall be fiduciary in respect of the goods or other goods in which they are incorporated or used and if the same are sold by the buyer the Company shall have the right to trace the proceeds thereof.

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